2012年3月31日 星期六

Week 9 - Process Redesign(2)

Source / Reference:


Subject:
BPR software

 Response:
Business process re-engineering is the analysis and design of work flows and processes within an organization. A business process is a set of logically related tasks performed to achieve a defined business outcome. Re-engineering is the basis for many recent developments in management.

Before the company starts re-engineering, they need to deeply analysis their process to seek out the potential problems and reconstruct their existing framework to improve their process by minimizing the cost and time.

The process of existing organization is called As-is and the potential process that improve the existing process is called To-be.
Holosofx Workbench is used for modeling and analysis and composed of the Business Modeler as the core with the UML Transformer (Modeler), Xform Designer, and XML Mapper as extensions
The process is built by different blocks including task, process, decision, choice, phi, external entity and stop.
Holosofx diagram
With the help of the process, all the simulation of the process can be done, it absolutely gives a helping hand to the senior management to analyze their process. As the cycle time of the process, cost used and time used in each resources, department, as well as the external entity. It can help determine the performance bottlenecks, after that, identify critical areas through modeling.

After simulation
In the twenty-first century, a technology driven society, in order to survive, companies need to continuously improve their performance to enhance customer satisfaction. Also, internal process should be simplified to optimize their efficiency and effectiveness so that cost can be reduced and time can saved too.

2012年3月23日 星期五

Week 8 - Process Redesign(1)

Source / Reference:
1) Scoping the Planning Process
2) Scoping in environmental impact assessment: Balancing precaution and efficiency?

 Subject:
Scoping an Enterprise Process

 Response:
There are five phases of BPR Methodologies, phase 1 is Triggering and executive visioning, phase 2 is BPR project mobilization, phase 3 is process design, phase 4 is implementation and organizational transformation and the last phase is monitoring and maintaining. In this article, we will only focus on the process design.


BPR Methodologies

Process design contains five steps which are scoping, modeling, analysis, redesign and integration. We will mainly discuss the topic of scoping. Scoping is used to determine what is important to investigate during the planning process. It involves identifying which concerns, actions, and impacts will be addressed in the Resource Plan. Scoping allows stakeholders and technical experts to put their limited financial and technical resources towards investigating the most critical issues in the planning area. 
Activities take place in scoping process
Within the scoping stage, there are three categories which are activities, deliverables and participants. Activities are those written above, deliverables are the output of the result and it is a process scoping report and participants are those who involved in the scoping analysis, they are mainly the process owners and partners, customers of the process and BPR team.


Personally, I think scoping is an essential step during the process design since coping process identifies the issues that are likely to be of most importance during the redesign process and eliminates those that are of little concern. This can ensure the teams are focused on the significant effects and time and money are not wasted on unnecessary investigations.